International tickets are divided into three ticket types:
- Non Flex: The ticket is not refundable
- Mid Flex: The ticket is usually not refundable as these are often DSB Orange Europa products
- High Flex: The ticket is refundable as it is generally a full price product. Note, however, that this does not apply to Print at Home tickets for journeys in connection with Sweden.
Click here to find your Print at Home ticket and apply for refund. All you need is your booking number (DNR) and your e-mail address.