Terms and conditions for the purchase and use of single tickets and zone tickets

Version 2601 Valid as of April 8, for travel from June 10, 2026.

In the Common Nationwide Travel Rules, you can read more about e.g. help in the event of service disruptions, through tickets, baggage rules and travel time guarantee, as well as how to complain.
If you shop in the DSB app, you can read more in our:

If you shop via DSB.dk you can read more in our

1. General singletickets

1.1 Validity

A single ticket is valid for one journey on the selected route on the date stated on the ticket.

The ticket also allows you to travel freely by train, bus, metro and local/light rail in the departure and arrival zone stated on the ticket. However, this does not apply to single tickets for stretches of 1-3 zones locally in Jutland and on Funen.

The ticket is not tied to a specific departure. You are free to choose which connection you take, as long as it is within the current ticket day. The ticket day does not follow the normal calendar day, but applies in the period from 04:00 to 03:59 the next day.

If you buy a ticket for departure between 00:00 and 03:59, the validity will follow the calendar day, but your journey must have started no later than 03:59.

You can purchase access to DSB 1'. The additional cost depends on whether you travel by InterCity or regional train.  Read more in the terms and conditions for DSB 1'.

1.1.1 Special for single tickets to Bornholm

You must use the ferry departure stated in your itinerary.

Travel to Bornholm includes Øresund train to Malmö/Hyllie. From Malmö/Hyllie, you must change to a Swedish Pågatåg, which runs the rest of the way to Ystad. In Ystad, you change to the ferry to Rønne. The ticket is valid for the entire journey to Rønne including the entrance ticket to the ferry. Please note that an entry ticket to the ferry is required on all departures.

1.2 Customer types

You can buy a single ticket for the customer types adult, child, youth, pensioner and disabled/companion.
Read more about customer types in the Common Nationwide Travel Rules.

If you are travelling with a customer type other than an adult, you may be asked to present documentation that you can travel on that customer type.

1.3 Refund

A single ticket can be refunded up to the day before the departure date. When you buy multiple tickets at once, you can only get them refunded together.

2.     Zone tickets

2.1 Offering of zone tickets

For travel on Zealand, you can buy DOT zone tickets (2-8 zones). They apply to trains, buses, local railways and the Metro.

For travel in North Jutland (NT's area), you can buy zone tickets (2-26 zones). They apply to trains, buses and local railways.

You can also buy zone tickets, which are only valid for travel by bus and the local railways Vemb-Lemvig-Thyborøn and Esbjerg-Varde-Nørre Nebel.

2.2 Validity

A zone ticket is valid from a start zone and the number of zone rings indicated on it. The ticket is time-limited. The ticket must always be purchased from the starting point (start zone) in the zone where you physically begin your journey. The date, start zone and start and expiry time are stated on the ticket.

2.2.1 Special for zone tickets for local/private railways in Midttrafik and Sydtrafik

Zone tickets for the local railways are only valid on buses and local trains. Read more here.

2.3 Customer types

You can buy zone tickets for the customer types adult, child, pensioner and disabled/companion.

Read more about customer types in the Common Nationwide Travel Rules.