Contact DSB Customer Service

By phone

You can reach us by telephone: +45 70 13 14 15
Monday-Sunday 7:00-20:00

You can book or buy tickets, get information about train services or get other information about DSB or your travel. Our staff is English speaking.

For journey planing:


For your travel planing needs, see one of the following before calling:

Journey Planner – Nation-wide planner covering all public transport. In English.
DSB Netbutik – Online ticket shop.

For international train journeys:

You can buy your ticket to/from destinations outside of Denmark at DSB Netbutik Udland

Other enquiries or by e-mail

You can send an e-mal to our Customer Service Department (kundehenv@dsb.dk). Then we will get back to you as soon as possible.