Contact DSB Customer Service
DSB Customer Service
You can book or buy tickets, get information about train services or get information about your travel.
You can book or buy tickets, get information about train services or get other information about DSB or your travel. Our staff is English speaking.
For your travel planning needs
Download DSB's App – for ticket sale and journey information
Journey Planner – Nation-wide planner for all public transport
DSB Netbutik – Online ticket shop.for destinations within Denmark
DSB Online ticket shop – for destinations outside Denmark.
You can reach DSB’s English speaking staff
Telephone +45 70 13 14 15 - all week 7:00-20:00
For other inquiries and ticket refund
Help and contact – we will get back to you within 8 days
E-mail kundehenv@dsb.dk– we will get back to you within 14 days.