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How do I get help if I’m travelling to Norway?

If you are travelling to Norway, you can get help from VY at tel. +47 815 00 888. 

 

Although Norway is not an EU member state, it follows the EU’s rules on travelling with guide dogs. If you have any questions, you can find answers at mattilsynet.no or at tel. +47 22 40 00 00. 

 

Go to VY 

Go to the Norwegian Food Safety Authority 

How do I get help if I’m travelling to Norway?

  • I will not be travelling with DSB, how do I order disability services?
  • How do I get an ID card?
  • Why do I need to make a reservation for my wheelchair at least two days before departure?
  • Do I always need a reservation for wheelchair?
  • I cannot operate the ticket machine at the station. What do I do?
  • Can I get help to get out of my wheelchair and into a seat on the train?
  • How do I get help if I need to get from the train to a plane at Copenhagen Airport?
  • How do I get help if I’m travelling to Sweden?
  • How do I get help if I’m travelling to Norway?
  • Can I combine disability/companion tickets with other tickets and cards?
  • Can I bring my disability bicycle on all trains?
  • Can I bring a city-walking-support on the train?
  • Can I bring my guide/service dog on DSB 1’?
  • Can I bring my guide/service dog with me to Bornholm?
  • Can I bring my guide/service dog on international journeys?
  • Can my companion travel around with me in another country for free?
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