Disability services & discounts
If you are disabled, you can get a discount on train journeys and help getting on the train.
Disability services & discounts
If you are disabled, you can get a discount on train journeys and help getting on the train.
- Get help to get on the train.
- We will also help you with any luggage weighing max. 20 kg.
- Fill out the form or call us at +45 70 13 14 19 not later than 12 hours before departure if you need help at the station.
You travel at half price
With a Youth Card, you can travel as much as you want, all days of the week – at a fixed, low price.
If you are disabled, you travel at half the price of an adult fare. If you have remembered your ID for the journey, you can travel on a disability/companion ticket, which you can buy in 7-Eleven at the station. If you buy the ticket on this website or in the DSB's app, you must buy a child ticket.
Buy ticket (choose child)
Take the train spontaneously
You can always take the S-train with your wheelchair. Wait by the first car so that you can signal to the train driver that you need a ramp. Remember to inform the train driver of your destination.
In Øresundstog, on Kystbanen-Kastrupbanen and across the Øresund, you have level-free access, so that you can easily get on the train yourself. The train driver can help you get on and off via the integrated train ramp if you need.
Does the station have a lift?
It is easy to find out whether a station has lifts, disabled toilets and disability services. Search for the various stations and look under Service.
Seat reservation for wheelchairs
If you travel with your wheelchair in InterCity or InterCityLyn trains, you need a Wheelchair Seat Reservation.
- Theseat reservation for your wheelchair is free.
- Is only valid for the selected day and time, and for the seat indicated on the reservation.
- You cannot travel round Denmark in international trains with your wheelchair during the summer period (18 June 2021 - 15 August 2021).
- There is a limited number of seats for wheelchairs, so book early.
- The dimensions of your wheelchair must not exceed 140x70 cm. If you travel with NT/NJ, the dimensions of your wheelchair must not exceed 120x70 cm.
- Book at least two days before departure at +45 70 14 14 19.
+ Check whether the station has a lift
Your companion travels at half price
If you have the right documentation, your companion travels at half price. That means that you can both travel on a disability/companion ticket, which you can buy in 7-Eleven at the station. If you buy the ticket on this website or in the DSB's app, you must buy child tickets.
Remember to bring your membership card from the Danish Society for the Blind, Synscenter Refsnæs or Ledsagerkort Danmark from Disabled Peoples Organisations Denmark.
Buy ticket (choose child)
Your guide/service dog travels for free
You can bring your guide/service dog for free on all trains. If you want to be certain that there is space for the dog in InterCity or InterCityLyn trains, you must buy a seat reservation. If you travel in a train where the seats face each other, you must reserve the seat opposite your own. The seat reservation for your dog costs DKK 30.
Take your disability bicycle on the train
It is free to bring your disability bicycle on S-trains, Regional Train, InterCity and InterCityLyn trains if its dimensions do not exceed 78x190 cm or has a disability symbol issued by the Disabled People's Organisations Denmark’s User Service. The train staff will decide whether there is room for the bicycle, and you (or your companion) must be able to get it into the train.
Make a reservation for your disability bike
If you want to be certain that you can bring your disability bicycle on InterCity or InterCityLyn trains, you must book a Bicycle Reservation in 7-Eleven at the station (DSB Salg & Service at Copenhagen Central Station) or at +45 70 13 14 15. A seat reservation costs DKK 30.
Travel around Europe and get a helping hand
If you are travelling abroad by train, we can help you get assistance during your journey if you call us at +45 70 13 14 18. When you have booked your ticket, we will make sure to contact the stations in the other countries where you need help. You must contact us not later than 48 hours before departure so that we can make arrangements on your behalf. .
Bring a companion with you abroad
It does not cost anything to bring along a companion if you need to travel abroad and back again by train. You need the same documentation as in Denmark when you travel abroad with a companion. You can buy a companion ticket in DSB Salg & Service or by calling us at +45 70 13 14 18.
Do you have any questions?
If you cannot find any answers here, you can get help at +45 70 13 14 19 all day.
If you cannot find any answers here, you can get help at +45 70 13 14 19 all day.
Questions and answers
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Regardless of whether your train journey is with DSB, GoCollective, NT/NJ, Midtjyske Jernbaner (Holstebro-Skjern) or Lokaltog (Roskilde-Køge), you must order disability services from DSB.
Fill out the form or call us at +45 70 13 14 19 if you need us to give you a hand at the station.
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You need an ID card if you want to bring a companion on the journey at half price. You can get an ID card at the following:
Disabled Peoples Organisations Denmark User Service
Blekinge Boulevard 2
DK-2630 Taastrup
Telephone +45 36 75 17 93
E-mail service@handicap.dk
Danish Society for the Blind
Blekinge Boulevard 2
DK-2630 Taastrup
Telephone +45 38 14 88 44
E-mail info@dkblind.dk
Synscenter Refnæs
Kystvejen 112
DK-4400 Kalundborg
Telephone +45 59 57 01 00
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Wheelchair spaces are only reserved for wheelchairs until two days before departure. Then the spaces can be reserved by anyone else.
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No, if you bring your wheelchair on regional trains, Øresundstog or S-trains, you cannot to buy a reservation.
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If you are disabled, you can buy tickets on all trains except for S-trains at no extra cost if you are unable to operate the ticket machine at the station.
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No. Unfortunately, we cannot lift you from your wheelchair to a seat on the train, as it is against the health and safety regulations. Those are the rules.
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You can get assistance to get between DSB’s ticket sales in Terminal 3 and the platforms.
If you travel to Copenhagen Airport in connection with an air travel, you must call us and order disability service at +45 70 13 14 19 at least 12 hours before departure if you need help. Falck can take you from the train and all the way to your flight seat. They will also help you with any luggage weighing max. 20 kg.
You must also remember to order disability service for the return trip in advance to get the same service from the plane to the train.
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If you are travelling to Sweden, you can get help from SJ at tel. +46 771-75 75 75. Here, you can also order disability service if you travel with Øresundstog and change for another train in Malmö. Remember to call at least 24 hours before departure.
Special veterinary requirements apply in Sweden if you want to bring your guide/service dog. You can get more information at the Swedish Board of Agriculture or at tel. +46 771-22 322 3.
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If you are travelling to Norway, you can get help from VY at tel. +47 815 00 888.
Although Norway is not an EU member state, it follows the EU’s rules on travelling with guide dogs. If you have any questions, you can find answers at mattilsynet.no or at tel. +47 22 40 00 00.
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No. You cannot combine disability/companion tickets with other tickets and cards that also give you a discount. For instance, you cannot travel on an Orange child ticket.
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You can bring your disability bicycle on the following trains:
- S-trains
- Regional trains
- Øresundstog
- InterCity
- InterCityLyn
- Lyn+
It is free to bring a disability bicycle on the train (max 78x190 cm) if the bicycle has a disability symbol issued by the Disabled People's Organisations Denmark’s User Service. The train staff will decide whether there is room for the bicycle, and you (or your companion) must be able to get it in and out of the train by yourself.
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Yes. You can bring a city-walking-support on the train for free. If you travel with city-walking-support in InterCity or InterCityLyn trains, you need a Wheelchair Reservation.
- The reservation for your city-walking-support is free.
- Is only valid for the selected day and time, and for the seat indicated on the reservation.
- You cannot travel round Denmark in international trains with your city-walking-support during the summer period (18 June 2021 - 15 August 2021).
- There are a limited number of spaces for wheelchairs and city-walking-supports, so book early.
- Book at least two days before departure at +45 70 14 14 19.
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No. Unfortunately, you cannot bring your guide/service dog with you on DSB 1’.
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If you travel to Bornholm via Sweden, you need to be aware of the local veterinary rules. You can get more information at the Swedish Board of Agriculture or at tel. +46 771 223 223.
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Yes, you can, but you should be aware of the rules on ID, EU passport for animals and rabies vaccination. Most EU countries have similar rules.
However, special rules apply to journeys to the Faeroe Islands, Greenland, Finland, Ireland, Malta, Norway, United Kingdom and Sweden as well as journeys to Bornholm via Sweden. You can find answers to all your questions on the Danish Veterinary and Food Administration’s website.
If you are travelling outside the EU, you need to contact the embassy in the country you are travelling to in advance, since special entry requirements may apply. Alternatively, you can contact your veterinarian for further information.
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No. You can only bring a companion for free if you travel to and from Denmark and another European country. That means that only the outward and return journeys are free for your companion.
Rejsekort personal, disabled person
If you are disabled, you travel at half the price of an adult fare in all of Denmark. You can check in your companion as a child when you travel together. Rejsekort Kundecenter can help you with your order at +45 70 11 33 33.