Contact DSB Customer Service

By phone

You can reach us by telephone: +45 70 13 14 15
Monday-Sunday 7:00-20:00

You can book or buy tickets, get information about train services or get other information about DSB or your travel. Our staff is English speaking.

For your travel planning needs, see one of the following before calling:

For your travel planing needs, see one of the following before calling:

Journey Planner – Nation-wide planner covering all public transport. In English.
DSB Netbutik – Online ticket shop.

For international train journeys:

You can buy your ticket to/from destinations outside of Denmark at DSB Netbutik Udland

Other enquiries or by e-mail

You can send an e-mal to our Customer Service Department (kundehenv@dsb.dk). Then we will get back to you as soon as possible.